We believe in being as transparent as possible because finding genuine gems to work with nowadays can be a treat. We want to empower you to make the best decisions about the information that you will share with us, hence the utmost purpose of these privacy policies.

Introduction

Freedom Creative Studio (FCS) (website URL address: https://wearefreedom.studio/) is an international, eco-responsible digital agency originally from Mauritius and now branched out in the UK, formed by creative entrepreneur Dominique Paul.

At FCS, we appreciate your business and trust. We ask that you carefully read our privacy policy, and by doing so, you provide consent to all the services we use to make your visit to our website(s) as enjoyable as possible. If you disagree, you should refrain from using the website now or in the future.

This website is the exclusive property of FCS. Any reproduction, total or partial representation of this site by any process whatsoever without any of its members’ express permission is prohibited. It constitutes an infringement punishable by articles L.335-2 and following of the Code of Intellectual Property.

Registration

ENGLAND & WALES
As a private limited company under
Freedom Creative Studio Ltd since April 21, 2021 bearing company number 13365312.

MAURITIUS
As a private limited company under
Freedom Creative Studio Ltd since May 17, 2017 bearing company number 147328.

Hosting & Data Collection

Hosting & Data
Collected

Our hosting is provided by Sitefront (https://sitefront.co), a subsidiary of WOHO Solutions Ltd and our servers are located on OVH: RBX-4 59100 Roubaix Data Center (59100 Roubaix, Nord-Pas-de-Calais-Picardie, France).

Data Storage
Location

Our hosting provider Sitefront adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Sitefront privacy policy, please see here: Sitefront Data Privacy Policy.

Registration Data

If you register/contact/subscribe on our website, we store your chosen username, and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username).

Website administrators can also see and edit this information.

Purchase Data

When you purchase a product from our store or service, some of your personal information will be stored in our database. That information is required for product delivery, official documents, quotes, invoices and tracking purposes solely.

No marketing and advertising emails, PR packages, brochures, flyers or products will be forwarded to you from us unless provided consent.

Comments

When you leave comments and reviews on our website, we collect the data shown in the comments form and the IP address and browser user agent string to help spam detection.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by Google Inc.

Google adheres to the EU/US “Privacy Shield” policy. You can find more information about this here: Google Privacy Policy.

These submissions are only kept for customer service purposes. They are never used for marketing purposes or shared with third parties.

Newsletter
Subscription

When you subscribe to our newsletter, your name and email are sent to our newsletter service provider MooSend. We only use that information to personalise our outgoing periodic emails to you.

To know more about how Moosend handles our and your data, visit Moosend Trust Center.

Cache

Cache allows elements on any website(s) to load faster after the initial time you interacted with it. It makes loading time for the images and animations far less long and, therefore, boosts your experience for you to enjoy the website’s content(s) flawlessly. However, while doing so, cache can sometimes accumulate and thus occupy memory or prevent you from seeing any latest updates.

We do not have any control over your cached images, files and items.

Should you still want to disable your cache or clear it, meaning that elements on the website you are on will take time to load when you visit the latter at a later time, go to the Help section of your browser for more enquiries on how to safely perform this action.

Google
Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalised data is stored. If you would like to opt-out of Google Analytics monitoring your behaviour on our website, please use this link: Google Analytics Opt-out.

Cases For Using
The Personal Data

We use your personal information in the following cases:

  • Verification/identification of the user during website usage.

  • Providing Technical Assistance.

  • Sending updates to our users with vital information to inform them about news/changes.

  • Checking the account’s activity to prevent fraudulent transactions and ensure the security of our customers’ personal information.

  • Customise the website to make your experience more personal and engaging.

  • Guarantee overall performance and administrative functions run smoothly.

Embedding

Embedded
Content

Pages on this site may include embedded content, like Vimeo or YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in, on that said website.

Below you can find a list of some services that we use:

FACEBOOK | wearefreedom.studio
The Facebook icon plugin is used to redirect you to our Facebook timeline from our website. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies on our website from Facebook, and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.

INSTAGRAM | wearefreedom.studio
The Instagram icon plugin is used to redirect you to our Instagram page and the Instagram feed plugin automatically updates itself to showcase 8 of our recent posts, from our official account, on our The Lab page. Instagram has its own cookie and privacy policies over which we have no control. There is no installation of cookies on our website from Instagram, and your IP is not sent to an Instagram server until you consent to it. See their privacy policy here: Instagram Privacy Policy.

LINKEDIN | Freedom Creative Studio
The LinkedIn icon plugin is used to redirect you to our LinkedIn company profile. LinkedIn has its own cookie and privacy policies over which we have no control. There is no installation of cookies on our website from LinkedIn, and your IP is not sent to a LinkedIn server until you consent to it. See their privacy policy here: LinkedIn Privacy Policy.

TWITTER | weare_freedom
The Twitter icon plugin is used to redirect you to our Twitter account. Twitter has its own cookie and privacy policies over which we have no control. There is no installation of cookies on our website from Twitter, and your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy.

BEHANCE | wearefreedomstudio
The Bēhance icon plugin is used to redirect you to our Bēhance online portfolio. Bēhance has its own cookie and privacy policies over which we have no control. There is no installation of cookies on our website from Bēhance, and your IP is not sent to a Bēhance server until you consent to it. See their privacy policy here: Bēhance Privacy Policy.

YOUTUBE | Freedom Creative Studio
We use YouTube videos embedded on our site. The YouTube icon plugin and links are both used to redirect you to our YouTube channel and music sessions or videos. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies on our website from YouTube, and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

VIMEO | wearefreedomstudio
We use Vimeo videos embedded on our site. The Vimeo icon plugin and links are both used to redirect you to our Vimeo channel and personal/clients’ videos which we obtained permission prior to uploading. Vimeo has its own cookie and privacy policies over which we have no control. There is no installation of cookies on our website from Vimeo, and your IP is not sent to a Vimeo server until you consent to it. See their privacy policy here: Vimeo Privacy Policy.

TIKTOK | wearefreedom
The TikTok icon plugin is used to redirect you to our TikTok account. TikTok has its own cookie and privacy policies over which we have no control. There is no installation of cookies on our website from TikTok, and your IP is not sent to a TikTok server until you consent to it. See their privacy policy here: TikTok Privacy Policy.

Cookies

This Website
Uses Cookies

Cookies are those small text files that help the website provide a better user experience. In general, cookies are also used to retain user preferences, store information like shopping cart items, and provide anonymous tracking data to third party applications like Google Analytics.

However, should you may prefer not to use cookies on this website, the most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser.

Necessary Cookies
(For All Visitors)

  • cfduid
    Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more privacy information here: CloudFlare Privacy Policy.

  • PHPSESSID
    To identify your unique session on the website.

Necessary Cookies
(For Logged-In
Customers)

  • wp-auth
    Used by WordPress to authenticate logged-in visitors, password authentication and user verification.

  • wordpress_logged_in_{hash}
    Used by WordPress to authenticate logged-in visitors, password authentication and user verification.

  • wordpress_test_cookie
    Used by WordPress to ensure cookies are working correctly.

  • wp-settings-[UID]
    WordPress sets a few wp-settings-[UID] cookies. The number at the end is your individual user ID from the users’ database table. This is used to customise your view of the admin interface and possibly also the main site interface.

  • wp-settings-[UID]
    WordPress also sets a few wp-settings-{time}-[UID] cookies. The number at the end is your individual user ID from the users’ database table. This is used to customise your view of the admin interface and possibly also the main site interface.

Your Personal Data

Who Has
AccessTo It

If you are not a registered client for our services, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed only by our system administrators.

We do not share your data with third parties in a way that reveals any of your personal information like your email, name and any other details. The only exceptions to that rule are for partners, with whom we have to share limited data to provide the services you expect from us.

How Long We
Retain Your Data For

If you are a registered client with us, we keep your data until (if) you tell us to remove it. Once you stop being our client, that information is archived for TAX purposes for up to 5 years, after which they are automatically deleted.

Security Measures

We use the SSL/HTTPS protocol throughout our website.

This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps and promptly launch the ‘damage control plan’ to ensure the system’s integrity by contacting affected users, repairing any faults to quickly revert back to smooth processes and even attempt to reset passwords if needed.

Your Safety Matters

Be Respectful

Please, note that we may report any material exploiting minors to the National Center of Missing & Exploited Children (NCMEC) CyberTipline.

Report Abuse

Legal Rights & General Info

Terms & Conditions

Kindly bear in mind that these are not our Terms and Conditions.

Our Terms and Conditions are a separate documentation. It does not require any signature but rather acts as a guideline to our agency’s processes and ‘ways of doing things’. This documentation is usually forwarded to you, the client, by email solely should you decide to close a deal leading to a collaboration with us.

Your Data
General Rights

Suppose you have a registered account on this website or have left comments. In that case, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR, we aim to support the GDPR standard.

Freedom Creative Studio permits residents of the European Union to use its service. Therefore, it is the intent of FCS to comply with the European General Data Protection Regulation.

For more details, please see here: EU GDPR Information Portal.

Third-Party Websites

FCS may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by FCS, and you release us from any liability for the conduct of these third-party websites.

All social media sharing and other links, either displayed as text links or social media icons, do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this privacy policy and any other policies in place, in addition to any amendments, do not create rights enforceable by third parties or require disclosure of any personal information relating to the service or website members. FCS bears no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links provided in the ‘Embedded Content’ section above.

Release Of Your Data
For Legal Purposes

At times it may become necessary or desirable to FCS, for legal purposes, to release your information in response to a request from a government agency or a private litigant.

You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. Suppose we receive a subpoena affecting your privacy. In that case, we may elect to notify you to allow you to file a motion to quash the subpoena, or we may attempt to stop it ourselves, but we are not obligated to do either. We may also proactively report you and release your information to third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities.

You release us from any damages that may arise from or relate to your information release to a request from law enforcement agencies or private litigants.

Any passing on personal data for legal purposes will only be done in compliance with the country you reside in.

Amendments

We may amend these privacy policies from time to time. When we amend these policies, we will update this page accordingly and require you to accept the amendments to continue using our services.

More Information

Should you need more insight on some of our policies above, kindly use the contact form in the Howdy section of our website.

Specify the purpose of your message and which point(s) you need clarifications on, and we will do our best to enlighten you as soon as possible.

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